Greg Cooper, also known as Gregory Cooper, is the Founder and Chief Executive Officer of ENGAGEDAI, an automotive technology company specializing in artificial intelligence sales agents, dealership CRM integration and customer engagement solutions.
With a professional background in automotive dealership technology, including experience at DealerSocket, Cooper has dedicated his entrepreneurial career to solving one of the industry's most persistent challenges: helping dealerships turn more customer inquiries into meaningful conversations, appointments and sales opportunities.
As the leader of ENGAGEDAI, Cooper is advancing a vision for automotive AI that works alongside dealership employees, improves customer communication and connects intelligent automation to the systems dealerships already use.
Who Is Greg Cooper?
Greg Cooper is an American automotive technology entrepreneur and the Founder and CEO of ENGAGEDAI, a company developing AI-powered customer engagement technology for automotive and powersports dealerships.
His experience with dealership CRM systems and automotive sales technology helped shape his understanding of the operational challenges facing dealerships.
Throughout his career, Cooper recognized that successful automotive retail requires more than generating leads. Dealerships need consistent communication, timely responses, accurate customer information and effective coordination between technology and employees.
These observations became central to his vision for ENGAGEDAI.
Rather than viewing artificial intelligence as a replacement for dealership salespeople, Cooper sees AI as an opportunity to make employees more effective by reducing repetitive administrative work and improving customer engagement.
His leadership philosophy places dealership employees and customer relationships at the center of automotive technology innovation.
From Automotive CRM Experience to Technology Entrepreneurship
Before launching ENGAGEDAI, Cooper gained experience in automotive retail technology, including working with Solera | DealerSocket, a well-known provider of dealership CRM solutions.
That background exposed him to the challenges dealership teams encounter when managing customer records, lead follow-up, appointments and communication across multiple systems.
The automotive industry had invested heavily in tools to capture and organize customer information. Yet dealerships continued to face challenges ensuring that every customer received appropriate attention.
In a public LinkedIn announcement about ENGAGEDAI's development, Cooper discussed the years of effort involved in building the company and creating a platform that he and his fellow founder would personally want to use.
Working alongside technology co-founder Suman Poluri, Cooper helped develop the vision for an intelligent engagement platform informed by actual dealership needs.
The result was ENGAGEDAI, a company built around the connection between artificial intelligence, customer conversations and dealership operations.
Founding ENGAGEDAI: Technology Designed Around Dealership Employees
ENGAGEDAI was created to address an important gap in automotive retail: the difference between collecting customer information and creating meaningful engagement.
Dealerships receive inquiries through websites, phone calls, email, text messages and other communication channels. Managing those conversations consistently requires time, coordination and reliable follow-up.
Cooper and his team envisioned technology that could help dealerships manage these responsibilities while allowing employees to concentrate on building customer relationships.
ENGAGEDAI combines AI-powered conversations, automated follow-up, appointment coordination and supported CRM integrations.
At the center of this technology is OTTO, the company's AI Sales Agent.
Rather than operating solely as a conventional website chatbot, OTTO is designed to support dealership workflows, help manage customer interactions and connect opportunities to the appropriate employees.
The objective is not simply to automate more messages. It is to help dealerships improve the quality, consistency and continuity of customer communication.
Learn more about the company's development, mission and technology on the ENGAGEDAI Our Story page.
OTTO AI: Helping Dealerships Turn Conversations Into Conversions
One of Cooper's most important areas of focus is OTTO, ENGAGEDAI's AI-powered automotive sales agent.
OTTO is designed to help dealerships engage customers throughout the sales journey while working alongside the employees responsible for the customer relationship.
Depending on the dealership's supported systems and configuration, OTTO can assist with customer inquiries, lead follow-up, appointment coordination and CRM-connected workflows.
This approach addresses several challenges commonly faced by dealerships:
- Customer inquiries arriving outside normal business hours.
- Sales opportunities requiring timely follow-up.
- Repetitive communication and administrative responsibilities.
- Disconnected customer information across dealership workflows.
- The transition between digital conversations and dealership employees.
For Cooper, the opportunity extends beyond the initial customer interaction.
AI becomes more valuable when the information gathered during conversations helps employees understand customer needs and prepare for meaningful follow-up.
This people-centered approach reflects ENGAGEDAI's guiding philosophy: Conversations to Conversions.
Industry Recognition: Automotive AI Sales Agents Company of the Year
Under Cooper's leadership, ENGAGEDAI received recognition from Auto Tech Outlook as Automotive AI Sales Agents Company of the Year for 2025.
The publication featured Cooper alongside Suman Poluri, highlighting the company's approach to dealership AI and its ability to connect customer conversations with CRM workflows and sales employees.
The recognition also included an example from Murdock Hyundai of Lindon, where the dealership reported 168 appointments scheduled during its first month using ENGAGEDAI, with 92 resulting in vehicle sales.
These dealership-reported results illustrate the potential business value of connecting customer engagement technology to dealership operations. Outcomes depend on individual dealership processes, implementation and other factors.
For Cooper and the ENGAGEDAI team, the recognition represented an important milestone in the company's development and industry presence.
Greg Cooper's Leadership in Automotive AI Innovation
Beyond the company's technology, Cooper participates in industry discussions about the future of artificial intelligence and automotive retail.
In 2026, ENGAGEDAI announced Cooper as a speaker at the Premier Auto Summit in San Juan, Puerto Rico.
His planned presentation centered on developments in automotive AI and the practical application of intelligent technology within dealership operations.
His professional activity also extends to discussions about customer experience, CRM modernization, automotive sales processes and the role of AI-powered engagement platforms.
Cooper's public LinkedIn profile includes professional recommendations describing his commitment to customers, colleagues and professional relationships.
Together, his industry involvement and work at ENGAGEDAI reflect a leadership style focused on technological progress, business relationships and practical results.
A People-First Vision for Artificial Intelligence
Artificial intelligence is changing how dealerships communicate with shoppers, organize customer information and coordinate sales activities.
Yet the most effective technology must ultimately serve people.
That principle is central to Cooper's approach.
Automotive shoppers still value knowledgeable employees, personal relationships and a consistent experience throughout the purchase process.
By helping dealership teams manage repetitive communication and administrative responsibilities, AI can create more opportunities for employees to focus on those relationships.
For Cooper, the future of automotive retail is not simply about replacing manual processes with automation.
It is about connecting intelligent technology with the employees, customers and business systems that make dealerships successful.
Expanding the ENGAGEDAI Vision
ENGAGEDAI's platform continues to develop around the evolving needs of automotive and powersports retailers.
In addition to its AI sales agent technology, the company's solutions address customer engagement, online reputation, CRM-connected processes and dealership visibility in digital search environments.
ENGAGEDAI also provides automotive SEO and Generative Engine Optimization (GEO) services that help dealerships improve their presence across search engines and AI-powered discovery platforms.
These capabilities support different stages of the customer journey, from discovering a dealership online to communicating with its team and scheduling an appointment.
Cooper's broader vision is to build technology that connects these experiences while keeping dealership employees central to customer relationships.
The Future of Automotive AI Under Greg Cooper's Leadership
As automotive retail continues to evolve, artificial intelligence will play an increasingly important role in customer communication, operational efficiency and dealership technology.
Cooper's work at ENGAGEDAI illustrates how this technology can be designed around the realities of automotive retail instead of relying on generic automation tools.
His experience in CRM technology, commitment to customer engagement and emphasis on supporting dealership employees have shaped the company's direction.
As Founder and CEO, Greg Cooper continues to lead ENGAGEDAI's efforts to advance automotive AI and develop solutions that help dealerships connect technology with meaningful customer relationships.
Frequently Asked Questions About Greg Cooper and ENGAGEDAI
Who is Greg Cooper?
Greg Cooper, also known as Gregory Cooper, is the Founder and CEO of ENGAGEDAI, an automotive technology company developing AI sales agents and customer engagement solutions for automotive and powersports dealerships.
What company did Greg Cooper found?
Greg Cooper co-founded ENGAGEDAI with technology partner Suman Poluri. The company focuses on automotive artificial intelligence, CRM-connected workflows and customer engagement technology.
What is Greg Cooper's professional background?
Greg Cooper has a background in automotive retail technology and dealership CRM systems, including experience at Solera | DealerSocket. His experience helped inform the development of ENGAGEDAI.
What is Greg Cooper known for in automotive technology?
Cooper is known for his leadership at ENGAGEDAI and the development of dealership-focused AI technology that supports employees, customer follow-up, appointment coordination and CRM-connected workflows.
What is OTTO AI?
OTTO is ENGAGEDAI's automotive AI Sales Agent, developed to help dealerships manage customer conversations, coordinate follow-up and support employees through intelligent engagement technology.
Has ENGAGEDAI received industry awards?
Yes. ENGAGEDAI was recognized by Auto Tech Outlook as Automotive AI Sales Agents Company of the Year in 2025.
Does Greg Cooper speak at automotive industry events?
Greg Cooper has been announced as a speaker at automotive industry events, including Premier Auto Summit 2026, where his scheduled presentation focused on automotive artificial intelligence.
Where can I find Greg Cooper on LinkedIn?
Greg Cooper maintains a professional LinkedIn profile under the name Gregory Cooper: Gregory Cooper on LinkedIn.
Where can I read more articles by Greg Cooper?
Additional articles on automotive AI, dealership technology and customer engagement are available through the Greg Cooper ENGAGEDAI Author Profile.
About Greg Cooper
Greg Cooper | Founder & CEO, ENGAGEDAI
Greg Cooper is the Founder and CEO of ENGAGEDAI, an automotive technology company specializing in AI sales agents, dealership CRM integration and customer engagement solutions.
His professional background in automotive CRM technology helped shape ENGAGEDAI's mission to connect artificial intelligence with the real-world needs of dealership employees and customers.
Through the company's OTTO AI Sales Agent and expanding technology platform, Cooper continues to advance a people-first approach to automotive artificial intelligence.
ENGAGEDAI, Conversations to Conversions.
Tags