Social Listening and Brand Awareness is an AI-powered reputation management solution that allows dealerships to monitor and respond to reviews from customers across all channels. Otto also has access to over 37K different sites like Reddit, Twitter, and online forums to see if your business is being mentioned outside of the traditional sites like Google, FB, DealerRater, and more all while uniquely integrating into your CRM.
OTTO will automatically track all reviews of your dealership from all channels, including Google, Facebook, Yelp, and DealerRater. OTTO will also automatically generate responses to reviews, so you can quickly and easily address customer feedback.
OTTO will identify any negative reviews and help you to resolve the issues that are causing them. This can help you to improve your customer satisfaction and reputation.
OTTO will help you to improve your online presence by generating SEO-rich content for your reviews. This can help you to rank higher in search results and attract more customers
Simplify the review-writing process for both your dealership and your customers. OTTO’s unique feature auto-generates review drafts, providing a starting point for clients to share their experiences more effortlessly. This convenience encourages more valuable feedback, boosting your online presence and reputation.
Stand out with EngagedAi – the only platform seamlessly tying leads to Google users and reviews while revolutionizing SEO for dealers. Beyond the basics, we excel in social listening, uncovering business mentions on diverse platforms, transcending Google, Facebook, and DealerRater. We analyze community conversations, ensuring your brand aligns effortlessly. With EngagedAi, it’s not just reputation management; it’s about staying ahead and understanding your brand’s unique impact.
OTTO’s review drafts are fully customizable and personalized to reflect each customer’s unique experiences. By tailoring their feedback, you not only streamline the process but also ensure reviews genuinely represent their perspectives. OTTO’s empowering approach enhances customer relationships and strengthens your dealership’s online image
If you’re looking for an AI-powered reputation management solution that can help you to track and respond to reviews, identify and resolve issues, and improve your online presence, then Social Listening and Brand Awareness is the perfect solution for you.
OTTO will automatically tag the employee that worked with the customer that wrote the review. This information can be used to identify and reward top-performing employees, and to identify employees who may need additional training
OTTO provides detailed reports on your reviews, including review volume, review sentiment, and customer demographics. This information can be used to track the performance of your reputation management efforts and make improvements as needed.
OTTO integrates with all major CRMs, so you can be sure that all of your reviews are tracked and managed in one place. This can help you to save time and improve your efficiency
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